The concept of "Employee of the month" is not a new one, indeed here at Marriott, our hotels have been recognising our Associate's of the Month and subsequently Associate's of The Year since pretty much the very start of the organisation.
With growth in social media and the additional feedback on guest experience that it provides, we are never short of great examples of where one of our team has "gone the extra mile" for a guest and becomes a strong nomination for Associate of the Month. It would be unusual for me not to have at least ten names to consider each month, often with numerous and different nominations for each person.
But what about the guys that the customer rarely gets to see, I am talking about the team based in the "heart of the house." The guys that have got our back, every hour of every day! Meet Kamil; A true legend here at The Highcliff, responsible for all goods received at the hotel and managing our team of stewards. He is quite literally a legend, always there when you need him and ready to step up and do more without being asked whilst fulfilling a role that quite simply would bring much of the hotel to a halt if not executed with aplomb.
A worthy and overdue winner of Associate of the Month here at the Highcliff.
